Proactivly Managed VPS Solutions
Everybody talks about their great support, but few companies can back it up when push comes to shove. We've built our business on service and will do whatever it takes to make your VPS run the way you want it.
We employ expert in-house staff, ensuring prompt and helpful responses to your issues (typically under 15 minute response time).
Key Features
- Proactive Monitoring
Over 30 points are monitored by our staff 24/7. In most cases, the issue is resolved before you are aware that anything has happened. - Best-Effort Third Party Installations
Have unique software/script you want installed on your VPS? No worries, we will do our very best to get it installed even if we have never worked with it before. - Unlimited Admin Work
Unlike other managed companies who allot you "X" amount of admin hours each month, we dont. When you need us, we are here, anytime, for whatever reason.
- Fast Response Times!
What good is Fully Managed Support if you need to wait hours for it? We have a one hour response time guarantee but often you will find us responding in minutes. - Installations/Audits/Updates/etc..
You name it, we will do it. When we say Fully Managed we mean it. We dont have a list of things we wont do like other hosts. Anything from software installations to OS updates. - Free Migration Assistance
We make it as easy as possible for you to come and join us. You'll receive FREE Migration assistance when you purchase any of our VPS hosting packages. Just contact our support team and we will arrange migration at a time and date that is convenient for you.
A little about the team
So every host has a support team, but what makes ours so much better? Experience, knowledge, and friendliness. All of our technicians that we employ go through a vigorous test of technical questions, background check, and casual chats with us to ensure qualifications met. Each technician we hire has a minimum of 5 years experience. This gives us to confidence to say we can provide the best possible support to our clients. If you have an issue, you can expect our technicians to solve it!